Marshall Rosenberg, founder of the Center for Non Violent Communication, discloses many important tips and guidelines for interpersonal relations in this important book. Among his ideas are how we can learn to choose our words more carefully when conveying our needs so as not to be misunderstood by others. (Instead of saying, You're such a slob, for example, it might be better to say, When you don't hang up your coat I feel angry.) It is also important to listen carefully to what others who may not be phrasing themselves so carefully are saying, and to then decipher what they really mean. Rosenberg provides lots of sample conversational dialogue, and there is also a chapter on nonviolent self-communication that can help people lighten up on themselves. Rosenberg's writing style is free of academic pomposity, making it easy, enlightening reading for anyone who may be feeling misunderstood or who seeks to better understand others.
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